Booking Terms of Services

Thank you for your interest in making a booking for a reading!

Anastasia Tsikas as trustee for the Tsikas Trust trading as Empath Ana [ABN 48 831 173 603] (we, our or us) provides psychic or medium reading services (Reading).

By making a booking for a psychic or medium reading with us (Booking) and paying for that Reading, you agree to be bound by the terms and conditions for Readings set out below (Terms). It is your responsibility to review these Terms prior to making a Booking. We reserve the right to amend these Terms at any time and will provide the most recent version on our website at https://www.empathana.com.au/ (Website).

Bookings

You may make a Booking in accordance with the booking process and price set out on our Website. In making a Booking, you agree that:

a)     you are over 18 years of age;

b)     you must pay the price for your Booking and any credit card surcharge or administration fees as specified on our Website in advance;

c)     payments may be made through a third party payment processor, such as eWay, or by any other payment method set out on our Website. The payment method you choose may be subject to additional terms and conditions imposed by the applicable third party payment processor; and

d)     Booking prices may be subject to change at any time and at our sole discretion.

Refunds & Cancellation

We do not provide refunds once you have paid for your Reading. However, if you provide us with a minimum of 2 days’ notice prior to the Reading you will be able to reschedule your Reading. We reserve the right to charge a minimal administrative fee for any such rescheduling. 

Right to Reschedule

We reserve the right to reschedule your Reading due to unforeseen circumstances such as our illness. In the event that we reschedule your Reading under this clause, we will do so with no further cost to you and will use best endeavours to reschedule at a time and date that is convenient to you.

Recording

If you wish to record the Reading, you must first seek permission from us. Permission to record is entirely at our discretion and may be withheld for any reason.

Your Conduct

During the Reading, you agree that you will:

a)     behave in an appropriate manner towards us, with decency and respect; and

b)     attend your Reading punctually. 

We may temporarily or permanently suspend the Reading and your access to our Site if we deem your conduct or behaviour to be inappropriate at our sole discretion, and no refund will be provided if your Reading is terminated under these circumstances.

Limitation of Liability

We cannot guarantee you will be satisfied with the accuracy, content or outcome of your Reading. When you request, pay for and attend a Reading you acknowledge and agree that we do not guarantee that the Reading will meet your requirements, that any intended or hoped for result or outcome will be achieved from the Reading and that we are not liable for death, personal injury, damage, expense, liability or other loss that results from a Reading or actions you take following a Reading.

Subject to the below, any condition or warranty which would otherwise be implied in these Terms are excluded. 

Our liability for breach of a guarantee conferred by the Australian Consumer Law is limited, in the case of services, to any one of the following as determined by us:

(a) the supplying of the services again; or

(b) the payment of the cost of having the services supplied again.

If there is a problem with the Reading or our services caused by a breach of these Terms by us (Omission), and you have notified us within 24 hours, then to the maximum extent permitted by law our liability arising from, or in connection with, the Omission will be limited to the face value of the booking purchased by you.

Disclaimer

You agree for us to carry out your Reading on the following basis:

 

(a) we do not guarantee any specific readings or outcomes with respect to our Readings, or that you will be satisfied with what you are told during your Reading; 

(b) we will gain insight to your life using psychic awareness. The Reading provided to you is for guidance only and entertainment purposes rather than any other type of advice; and

(c)what you decide to do with the information provided during a Reading is entirely at your discretion and we have no liability for your actions following a Reading. Any questions that we answer for you should never be regarded as medical, legal, financial, psychological, business or accounting advice (Professional Advice). If the Reading brings up any of those issues for which you need Professional Advice, we recommend you seek the advice from a relevant qualified professional.

Entire Agreement

These Terms contain the entire understanding and agreement between us in respect of its subject matter. 

Severance

If any provision of these Terms are held to be void, invalid, illegal or unenforceable, that provision is to be read down as narrowly as necessary to allow it to be valid or enforceable, failing which, that provision (or that part of that provision) will be severed from these Terms without affecting the validity or enforceability of the remainder of that provision or the other provisions in this Terms.

Jurisdiction

These Terms are governed by the laws of New South Wales.